Visitor
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2 Messages
Packet loss central NJ in Apex Legends
Hello, I am in central New Jersey having packet loss from playing apex legends. It only occurs in ranked lobbies where there is DDOS protection for the servers.
I have tried different modems, using a vpn, different cable, different PC, restart modem, having a Xfinity come to my home and they replaced cable outside the home. None of it has solved my packet loss issues. I am using direct Ethernet connection.
Based off the posts on this forum this seems to be a pervasive issue for Xfinity NJ customers. Please assist me in fixing this.
XfinityRay
Official Employee
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4.2K Messages
5 months ago
Hi there, @user_v69snd! Thanks for taking the time out of your day to reach out about a connection. We are glad to help! How are you connecting to the Epic servers, such as with a PC or PS5? When did you first notice this problem start?
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user_hl5bzd
Visitor
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4 Messages
2 months ago
I've been experiencing the exact same thing. Did they ever respond? I've just submitted my own support request for this.
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