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Jenr1
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Friday, January 12th, 2024 5:24 PM

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Packet Loss and large number of uncorrectables.

I have been having intermittent internet issues. My PC is wired and I will get serious packet loss randomly through out the day. I have also noticed a large number of uncorrectable on all frequencies. and some notices in the log. Modem is CM1200. Current Up Time is 25 days. If anyone could help point me in the right direction I would greatly appreciate it.

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 543000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Security Enabled BPI+
IP Provisioning Mode Honor MDD honorMdd(4)
 
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 Locked QAM256 20 543000000 Hz -6.7 dBmV 40.6 dB 53876 9066
2 Locked QAM256 1 423000000 Hz -5.1 dBmV 41.2 dB 153374 67492
3 Locked QAM256 2 435000000 Hz -5.2 dBmV 41 dB 110699 37545
4 Locked QAM256 3 441000000 Hz -5.7 dBmV 40.8 dB 124245 42066
5 Locked QAM256 4 447000000 Hz -5.3 dBmV 41.1 dB 111910 31206
6 Locked QAM256 5 453000000 Hz -5.9 dBmV 40.9 dB 117277 34683
7 Locked QAM256 6 459000000 Hz -5.4 dBmV 41.2 dB 94715 18998
8 Locked QAM256 7 465000000 Hz -5.6 dBmV 40.8 dB 92735 16875
9 Locked QAM256 8 471000000 Hz -5.6 dBmV 40.6 dB 252582 613952
10 Locked QAM256 9 477000000 Hz -5.7 dBmV 40.5 dB 96874 15715
11 Locked QAM256 10 483000000 Hz -6.2 dBmV 40.5 dB 86979 13973
12 Locked QAM256 11 489000000 Hz -5.7 dBmV 41 dB 70288 12577
13 Locked QAM256 12 495000000 Hz -6.4 dBmV 40.7 dB 77797 10039
14 Locked QAM256 13 501000000 Hz -5.7 dBmV 40.8 dB 64882 7007
15 Locked QAM256 14 507000000 Hz -6.3 dBmV 40.5 dB 74336 12297
16 Locked QAM256 15 513000000 Hz -5.8 dBmV 40.9 dB 57708 7873
17 Locked QAM256 16 519000000 Hz -5.9 dBmV 40.8 dB 52607 5783
18 Locked QAM256 17 525000000 Hz -5.7 dBmV 40.9 dB 48152 4600
19 Locked QAM256 18 531000000 Hz -6 dBmV 40.8 dB 50139 5937
20 Locked QAM256 19 537000000 Hz -5.9 dBmV 40.9 dB 46971 5196
21 Locked QAM256 21 555000000 Hz -6.4 dBmV 40.7 dB 47823 5209
22 Locked QAM256 22 561000000 Hz -6.1 dBmV 40.6 dB 45786 4058
23 Locked QAM256 23 567000000 Hz -6.1 dBmV 40.7 dB 44025 3387
24 Locked QAM256 24 573000000 Hz -6.2 dBmV 40.8 dB 41552 3256
25 Locked QAM256 25 579000000 Hz -5.6 dBmV 41.1 dB 36488 2581
26 Locked QAM256 26 585000000 Hz -6.1 dBmV 40.9 dB 36631 2664
27 Locked QAM256 27 591000000 Hz -5.5 dBmV 41.1 dB 34058 2253
28 Locked QAM256 28 597000000 Hz -6.1 dBmV 40.9 dB 34686 2552
29 Locked QAM256 29 603000000 Hz -5.7 dBmV 41 dB 32248 1972
30 Locked QAM256 30 609000000 Hz -5.7 dBmV 41.1 dB 32519 1807
31 Locked QAM256 31 615000000 Hz -5.7 dBmV 41.2 dB 32062 1570
32 Locked QAM256 32 621000000 Hz -5.2 dBmV 41.5 dB 32463 1496
 
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 1 5120 Ksym/sec 16400000 Hz 54.3 dBmV
2 Locked ATDMA 2 5120 Ksym/sec 22800000 Hz 53.5 dBmV
3 Locked ATDMA 3 5120 Ksym/sec 29200000 Hz 53.3 dBmV
4 Locked ATDMA 4 5120 Ksym/sec 35600000 Hz 53 dBmV
5 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
6 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
7 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
8 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
 
Downstream OFDM Channels
Channel Lock
Status		 Modulation /
Profile ID		 Channel
ID		 Frequency Power SNR /
MER		 Active Subcarrier
Number Range		 Unerrored
Codewords		 Correctable
Codewords		 Uncorrectable
Codewords
1 Locked 0 ,1 ,2 ,3 193 702000000 Hz -5.6 dBmV 39.7 dB 1108 ~ 2987 10924155120 6396409649 90452
2 Not Locked 0 0 0 Hz 0 dBmV 0.0 dB 0 ~ 4095 0 0 0
 
Upstream OFDMA Channels
Channel Lock Status Modulation / Profile ID Channel ID Frequency Power
1 Not Locked 0 0 0 Hz 0 dBmV
2 Not Locked 0 0 0 Hz 0 dBmV
Time Priority Description
Fri Jan 12 12:22:50 2024 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 12:21:21 2024 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=0;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 12:18:20 2024 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 12:17:37 2024 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 12:17:32 2024 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 12:17:27 2024 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 12:17:27 2024 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 12:17:22 2024 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 12:17:22 2024 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 11:51:54 2024 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 11:51:54 2024 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 11:45:14 2024 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 11:45:14 2024 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 11:38:34 2024 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 11:38:34 2024 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 11:31:57 2024 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 11:31:04 2024 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 10:37:07 2024 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 10:33:16 2024 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 10:30:27 2024 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 10:26:36 2024 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 10:23:47 2024 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 10:19:56 2024 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 10:18:00 2024 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=;CMTS-MAC=CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 10:17:29 2024 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 10:17:26 2024 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=;CMTS-MAC=CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 10:17:24 2024 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 10:17:21 2024 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 10:17:19 2024 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 10:17:16 2024 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 10:14:46 2024 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 09:58:48 2024 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 09:39:18 2024 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=0;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 09:24:00 2024 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 08:59:45 2024 Notice (6) DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 08:48:16 2024 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 08:25:00 2024 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 08:10:26 2024 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 08:10:14 2024 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Jan 12 08:06:18 2024 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;

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