mtsfla's profile

Frequent Visitor

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7 Messages

Thu, Nov 26, 2020 9:00 AM

Packet delay causing Jitter on line, dropping from some games.

I'm getting between 3%-6% packet delay causing jitter on the line and I'm dropping from some online games.  What can be done to fix packet delays?

Responses

EG

Expert

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87K Messages

7 m ago

Is this with a WiFi connection ? If so, for a test, does a computer / device hardwired directly to the router / gateway device with an ethernet cable have the same problem ?


With this test, we are trying to isolate this from being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step of troubleshooting before we proceed any further.

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