overhead cable removal

I need the Xfinity overhead cable removed that comes from across the street to my house. 630 Harcourt Ave Seaside CA. How do I request that service? We are having some construction done and since I am not using Comcast I need it removed.

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XfinityLinda

Official Employee

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2.3K Messages

2 hours ago

Thanks for creating a post, @user_p17to9. We'll gladly get a ticket open for you for the cable removal. Please send us a Direct Message with your full name, zip code, phone number, and email.

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

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user_p17to9

Visitor

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4 Messages

2 hours ago

The name is [EDIT: personal information]

(edited)

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XfinityLinda

Official Employee

•

2.3K Messages

@user_p17to9 Please follow the instructions above to send your information through Direct Message. This is to protect your privacy. The last message posted publicly in error. Thank you.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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2 hours ago

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Your Home Network

user_p17to9

overhead cable removal

XfinityLinda

user_p17to9

XfinityLinda

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