Visitor
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1 Message
Outages
So many outages this year. Unreal. Can’t get a hold of a human at Xfinity. Absolutely the worst customer service. Ai assistant should be upgraded to more than 3-4 standard responses. Ironically I’ll get an email asking for feedback. I’ll mark negative as I always do and they’ll keep calling, every hour all day.
XfinityMarcus
Official Employee
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2.5K Messages
14 hours ago
user_odmjxy thank you for using the Xfinity Community Forums page to reach out today. I understand that you have a service related concern and would be more than happy to assist you with it. Have you checked to see what information was listed in the status center related to the service disruption?
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