@user_d99qz0 Thanks for adding a post to the forum. Staying connected when the lights go out is vital. We have our Xfinity Pro service, which keeps the home connected to the internet when there is no power. If you work from home and need to stay online during such times, let us know. I'll help find a deal for Xfinity Pro service. Power companies usually restore residential and cellular power first. Commercial power comes later, but as soon as possible. Once that is restored, our service is usually back as well. Use the Status page here https://www.xfinity.com/support/articles/check-service-outage, whenever an interruption happens in the future. Adding your phone number, will alert you when service is back immediately.
XfinityBenny
Official Employee
•
1.7K Messages
38 minutes ago
@user_d99qz0 Thanks for adding a post to the forum. Staying connected when the lights go out is vital. We have our Xfinity Pro service, which keeps the home connected to the internet when there is no power. If you work from home and need to stay online during such times, let us know. I'll help find a deal for Xfinity Pro service. Power companies usually restore residential and cellular power first. Commercial power comes later, but as soon as possible. Once that is restored, our service is usually back as well. Use the Status page here https://www.xfinity.com/support/articles/check-service-outage, whenever an interruption happens in the future. Adding your phone number, will alert you when service is back immediately.
0
0