Visitor

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1 Message

Thursday, June 11th, 2026 6:19 PM

Outages

I’ve only been a customer for a couple months and I’ve experienced so many outages. What is going on?  Fios is a little more expensive but at least they don’t have many outages. I may have to switch back to Fios

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Expert

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118.4K Messages

4 hours ago

First. When these outages occur, are they being officially indicated with any info about them here ?;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

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