Outages....

My Internet was out yesterday for 14 hrs came back out on at 1:45 am and now again it's out 2 days before Christmas.

You have your incompetent sub contractors sitting in their trucks having lunch instead of actively troubleshooting the issue. Ridiculous. Apparently customer satisfaction is not on your list of things to achieve. No worries I have other options. You can bet I'll be researching new providers for my Internet....