Outages in North Little Rock AR (72118) Every Day for More than a Week

Hello. There have been outages every day for multiple hours, and sporadic outages also every day, for over a week now in North Little Rock, Arkansas. When I go through the app prompts, I am told everything looks good 90% of the time. Sometimes it says there will be routine maintenance in our area scheduled to begin *the next day*.  This is making it impossible to me to work as my job is remote.  When I try to get help from Xfinity, all I get are the chat prompts every time instead of real help. Please help or COMMUNICATE what is going on to our community. We rely on you, and you are letting us down.  What is going on in this area?