Outages All the time

Outages. i’ve never heard of so many service outages other than when I started Xfinity services. this is the third one within the month where it has stopped me from attending important, work meetings and completing documents for work. sometimes they are quick to fix the problem but this time it’s taking over three hours and it’s still not up yet. this is the third time it has happened and this is the sixth time since I started services in January I think that’s kind of ridiculous. I think as customers that pay every month should receive credit when there’s outages I understand when certain things happen but it seems like this is a constant issue and I always get a notification that our Internet is off-line and then quickly rebooted, etc. nonetheless, I have my TV lag all the time due to a poor Internet connection constantly. does anyone else experience this?