Outage

I posted yesterday that my Internet had been out for two days and I had spent three hours on the phone trying to get it figured out before they sent out a Technician on Sunday. This is what he found. My neighbor had Xfinity out to hook up Internet. The technician that hooked up their Internet, unhooked my line and hooked theirs up. This is a complete disregard for customers. The technician that came out yesterday put in a split and hooked both lines up. This should haven’t done the first time and I would not have lost Internet or my time trying to figure this out as a result I will be canceling my Xfinity terrible that you have someone working there that doesn’t know his job.