outage

First. Check their site for official info on any possible local outages here;

https://www.xfinity.com/support/status 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.

Or you can use their Xfinity App: https://www.xfinity.com/apps 

@user_y73cbr

Thanks for reaching out to us, we do apologize for any inconvenience.  I see  @EG provided you with some great resources to check on service interruptions your area.

Since it's been a couple of days, are your service is now back up and running?

@user_y73cbr