user_jfgpv1 it sounds like you have been without service for 9 hours too long. We appreciate you using the Community Forums page to report this issue, did you already check out the Status Center page the EG linked above to check for an update on things?
EG
Expert
•
109.9K Messages
3 months ago
First. Check to see if there is any official info about the outage here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
0
0
XfinityMarcus
Official Employee
•
1.4K Messages
3 months ago
user_jfgpv1 it sounds like you have been without service for 9 hours too long. We appreciate you using the Community Forums page to report this issue, did you already check out the Status Center page the EG linked above to check for an update on things?
0