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Friday, August 30th, 2024 4:42 PM

Outage

I have had no internet connection this morning and have not received any text alerts or email notifications.

Try to call Xfinify but always route it to Xfinity assistance, not a live agent. This is frustrating. 

There should be a direct line to the live agent to resolve the issue.

This is the worst experience I have had. I will no longer be with Xfinity if this issue is not resolve.  

Expert

 • 

105.9K Messages

15 days ago

First. Check here for official info on the outage;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use the Xfinity App: https://www.xfinity.com/apps 

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