Good evening @user_a28bg3 and thank you for reaching out on our Forums, we appreciate it. To confirm, is your service back up and running yet or are you still experiencing an interruption? If your service is still down, have you tried checking our online status center using the link @EG shared?
EG
Expert
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115.8K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityAlyssaA
Official Employee
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2.3K Messages
16 hours ago
Good evening @user_a28bg3 and thank you for reaching out on our Forums, we appreciate it. To confirm, is your service back up and running yet or are you still experiencing an interruption? If your service is still down, have you tried checking our online status center using the link @EG shared?
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