Outage Information

My service has been out ALL day. I need an ETA when it will be back up.

I work from home and east not able to work today. Lost wages for me.

Responses

EG

Expert

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108.3K Messages

12 days ago

First. Check here for official info on any possible local outages;

https://www.xfinity.com/support/status

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.

Or you can use the Xfinity App: https://www.xfinity.com/apps

0

XfinityShawn

Official Employee

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1.2K Messages

11 days ago

user_4rab2m I can definitely understand how you're feeling as I work from home as well. Whenever there is a service interruption, I can assure you that our repair team will be working hard as they can to get it resolved as soon as possible. One of the best ways to keep up to date with this is with our Xfinity app. It will have the same updates that we can see on our end. Are you still currently experiencing an interruption?

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EG

Expert

•

108.3K Messages

11 days ago

@user_4rab2m

Were you able to get any information from those methods ?

0

Your Home Network

user_4rab2m

Outage Information

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XfinityShawn

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