Visitor
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1 Message
outage from 12/17 2:37 am and ongoing as of 12/18 8:03am - no response from xfinity on app or on phone, outage map does not update or ETA?
Anyone else experiencing this outage from 12/17/25 and on going 36 hours later? No response from Xfinity, on phone or message or app? Nothing seems to work, this must be a serious issue. I am near Lake Tapps and 98391
Anyone ?
XfinityRaul
Official Employee
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2.5K Messages
27 days ago
@user_fdgefg Thank you for making us aware that you're experiencing a service interruption. I would be more than happy to review your account to see what's going on. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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