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OutageEveryday
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Monday, January 13th, 2025 2:36 AM

Outage everyday

I live in Houston. Since 2024, Christmas Eve, my apartment has been experiencing outages every night. From 8 PM, the internet will be down. I can't do anything at all during the night. What is going on? Is no one ever coming to fix it?????

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3 months ago

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XfinityBrianH

Official Employee

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1.3K Messages

3 months ago

OutageEveryday Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

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