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Visitor

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2 Messages

Wednesday, October 12th, 2022 4:22 AM

Closed

Our modem fan started making noise tonight.

Our modem fan started making noise tonight.  It keeps cycling on and off. It never was noticeable before tonight. Everything is working fine, just concerned it started making noise. It's a whirring sound with a slight vibration to it. Not sure what to do.

Accepted Solution

Expert

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111.3K Messages

3 years ago

The cooling fan is malfunctioning. There is no fix for it other than to get the device swapped out by them for another. The fastest way to do that would be to bring it to your local Comcast store. 

Accepted Solution

Visitor

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2 Messages

3 years ago

Thanks for the help, my husband took it down, swapped it for a new one, came home, hooked it up and voila, all better and working.

Expert

 • 

111.3K Messages

3 years ago

Glad you got it squared away ! Now closing your marked "Solved" topic.

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