Visitor
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1 Message
Orbi not connecting
Hello, our new orbi WiFi router is not connecting to our xfinity internet. Is there something you guys need to do on your end?
Visitor
•
1 Message
Hello, our new orbi WiFi router is not connecting to our xfinity internet. Is there something you guys need to do on your end?
XfinityJon
Official Employee
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1.1K Messages
2 hours ago
Good afternoon user_fe9lpu. Have you connected your Orbi router by ethernet cable at this time? You also would want to make sure that your Xfinity Gateway is in bridge mode. Please let me know if this helps.
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