Opinion on the matter!

All of the responses seem to be AI just like there app and phone responses. The complete lack of transparency is absolutely disgusting. Don't forget Comcast, the owner of Xfinity is a publicly traded company. There system is nothing close to DTE as far as reporting updates and visibility of progress being made to repair the outages. There should be some drastic changes made on how they deal and update at times like these. I have driven around Brighton, Howell, Hartland since this has happened and have seen very few, very few crew trucks. Completely unacceptable.