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Friday, August 15th, 2025

Only one active coaxial port.

Despite my apartment having 8 coaxial ports, apparently Xfinity only connected one of them. Does anyone know the best way to get someone out to connect more of them?

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Contributor

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420 Messages

10 days ago

I would start by asking the building staff (or neighbors) how it works.  I would guess you don't have 8 wires from your apartment to the wiring room, but rather one wire and some kind of splitter/wiring panel in your apartment.  Then again, sometimes the pre-installed coax ports in an apartment connect to an antenna and a cable company doesn't touch those.

Expert

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112.8K Messages

10 days ago

@Doublem85 

Is it a multiple dwelling type of apartment building or an apartment in a private home ?

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