M

Saturday, September 7th, 2024 11:06 PM

Online light doesn’t wanna turn on

I have been trying to two days right about now and the light for the online hasn’t turned on and I called today to see what is up and all the AI assistant said is go to Xfinity app and try out the AI assistant and I would have like to call a live agent

Expert

 • 

29.6K Messages

2 months ago

Moved from Email forum

Expert

 • 

106.9K Messages

2 months ago

Is this a new service install / move in ?

2 Messages

@EG​ 

I had this service for almost about a year in the same place and it is not a new installation or a new place.

Official Employee

 • 

1.5K Messages

2 months ago

 

Mikey774 Thanks for reaching out! Are you still having issues?

 

forum icon

New to the Community?

Start Here