U

Visitor

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1 Message

Wednesday, April 30th, 2025 6:41 PM

online chat How do I cancel my service

I now have Verizon FIOS and am canceling my Comcast cable

Official Employee

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2K Messages

1 day ago

 

user_hbve13 Thanks for reaching out! I'm sorry to hear you would like to cancel your services, our team can help. Please send us a direct message. 
 
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

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