Visitor
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1 Message
Ongoing outage issues in neighborhood
How can I submit a complaint for poor network quality over the past few weeks. The internet keeps going out and this isn't typical. It seems to have started when some scheduled work was done in the area. An ETA on a long-term solution would be helpful. I'm not sure if it is related, but an electric company is converting powerlines to underground in our neighborhood.
XfinityRichard
Official Employee
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3.6K Messages
12 hours ago
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EG
Expert
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120.1K Messages
11 hours ago
@user19137 @XfinityRichard
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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