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prosperity_lowe
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Regular Contributor

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82 Messages

Mon, Nov 16, 2020 6:00 AM

Ongoing Connectivity issues

Hi, I work from home and my daughter is in online school. For the last two weeks the internet connection is terrible. We constantly loose connection and I already do all troubleshooting methods. Calling your numbers does no good as I get nowhere. I own my own modem and there is nothing wrong with it.
I am paying for internet that isn’t working and inconveniences me daily. Will a Comcast rep please reply and help address this issue?!!!

Responses

EG

Expert

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86.7K Messages

6 m ago

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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