U

Visitor

 • 

2 Messages

Thursday, September 22nd, 2022 8:10 PM

Closed

Once I order an internet plan, how long will it take to activate?

I bought only the internet plan. No router or modem because I plan on connecting with ethernet. I am wondering when I will be able to use it

Expert

 • 

110K Messages

3 years ago

FWIW, you will still need to use at least a straight cable modem to connect the ethernet cord to.

Visitor

 • 

2 Messages

@EG​ what is that? A google search doesn’t really show anything 

Expert

 • 

110K Messages

3 years ago

It's a device that converts the coax cable based radio frequency signal that is sent from the Comcast system into an ethernet signal that your computer / home networking device can use. But if you want to use more than one device simultaneously, you also need to use a router connected to the modem or one of those combination (all-in-one) modem/router gateway devices.

Here are the results that I get when Googling for "cable modem";

Click >>>> https://forums.xfinity.com/conversations/customer-service/service-technician-appointment/632c8c1348c60d55e6053495?commentId=632c9b5f81a02c6d08bfcef6&replyId=632c9d4548c60d55e6053502 

(edited)

forum icon

New to the Community?

Start Here