Visitor
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1 Message
Old box
Moving to new location that required a spectrum box can I throw out and stop service of WiFi box or do I need to return the old box?
Visitor
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1 Message
Moving to new location that required a spectrum box can I throw out and stop service of WiFi box or do I need to return the old box?
EG
Expert
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122.9K Messages
2 days ago
If you don't return it, they'll make you pay for it.
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XfinityNasser
Official Employee
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35 Messages
2 hours ago
Thanks, @EG!
Hi, @user_qeuh72. Our awesome community member is correct, Xfinity equipment should be returned to your nearest Xfinity retail location to avoid being billed for it.
Feel free to follow this link to locate the nearest store to you: https://www.xfinity.com/local/store-offers?q=32.3383%2C-111.0455
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