Obtaining an additional IP address for a SB8200
I have searched through these forums and spent mulitple hours on the phones with support attempting to activate an additional IP address for my SB8200 modem. Like many others on here the phone service was very little help as consultants would tell me they have never heard of my request and then suggesting that I get business service.
I have reviewed the service and pricing card for my area and the option is not shown, however when utilizing the Xfinity chat service a rep did tell me it was available for my area for the cost of 4.95 and to contact the "advanced team" over the phone. Calling did nothing at the time and this loop of contact this next person continued.
Does anyone know what can be done to add this function so I am able to utilize the full potential of my equipment? My overall goal is to have a straight line IP address to my gaming systems and utilize the other to feed to my router and the rest of my home.
I've seen that several other people have been able to get help on this same issue through the forum so I'm trying out of desperation! Thanks for anything you can do.