Obtaining a 2nd IP address for Arris T25 Modem 2 LAN
I am trying to get an additional IP address added to my residential account. I currently have the Gigabit plan and am using the Arris T25 which has the 2 ports so I can have 2 IPs and use the link aggregation.
My issue is that no one when I call in is familiar with how to make this happen and they keep trying to up sell me to Business plan or telling me to add an additional plan with a 2nd modem.
How can I go about getting a 2nd IP on my current residential account? I understand that the 2nd IP address is no longer listed on the rate card due to recent phase out but it appears that others have been successful in obtaining a 2nd IP address. Can anyone please provide information on how to obtain? Thank you in advance.
I appreciate anyone’s help.