Visitor

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1 Message

Saturday, September 13th, 2025

NOW Xfinity is fraud

Wow! Your posts are from four months ago. Whether home or not, I am trying to connect to xfinitywifi As a wireless network. I’ve gone through the chat system and telling me to restart my modem 20 times does absolutely nothing for this! I am at a site where I have often in the past connected to xfinitywifi. Now it’s not even an option and just says can’t connect this network.

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Expert

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113.2K Messages

1 hour ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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820 Messages

1 hour ago

Hello @user_c30v42 Just to make sure I'm clear on your post are you paying for our Prepaid NOW Internet in home service with a modem or the $10/mo NOW Wifi pass? If you are only paying for the in home NOW Internet plans those do not have access to the Xfinitywifi Hotpot network. 

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