Not seeing 10g upload speeds on Gig+ plan
Account settings say I should have 1200/200 speeds. I'm seeing the DL speeds, but the upload is still registering about 40 up. I'm using a Netgear CM1150V modem which is certified on Xfinity and is more than capable of handling those speeds. Why am I not registering any sort of increase in my upload?
I've rebooted the modem and my router (Orbi RBR350). I've checked the settings on both the modem and router and everything is ok. I've tried wired and wireless connection speed tests on 2 laptops and 2 different phones as well as checking directly on the modem and router, and the upload is still in the 40 range (like it's been since I got the gig+ speeds). Could it be a profile issue and a profile update with the updated upload speed would fix it?
Thanks in advance for your help