Visitor
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3 Messages
Not getting upload speeds
Good afternoon,
I recently upgraded my cable modem speeds from 1. 2 GB to the multi-gig 2 GB. I was only getting around 40 MB uploads before and was expecting to get at least 150 to 200 Mbps based upon the advertised speeds of up to 300mps
I have seen in other forum posts where you have had to reprovision the modem. I was wondering if this could be done to fix mine
EG
Expert
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108.3K Messages
2 days ago
Are you using a gateway device rented from Comcast or your own purchased modem ? Make and model number ?
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EG
Expert
•
108.3K Messages
4 hours ago
Did you ever get a confirmation E-mail stating that your local area was ready ? Sometimes the cart gets put before the horse.
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