Hello! We appreciate you making this post @user_053d74 we're here to help! While the exact requirements may be different depending on where you live, in general as it stands now, you would need to have both our modem and xFi Complete service to have the 200 mbps upload speeds. If you do not have xFi Complete, but still use our modem, you would get 100 mbps instead. Currently, customer owned modems are not supported, and we don't have a date or timeline available on when/if that will change. However, our main goal with these upgrades is to ensure everyone has access to the best, fastest, and most reliable connection, so we'll always be working to ensure we are designing this in a way that works for those with and without our modems. Any future changes will likely be communicated via email, so I would keep an eye out for any new updates there! 

@basantpatidar 

Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 4-month-old dead thread is now being closed.

For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on an old thread can delay getting help.