Not getting the download/upload speed with Gigabit x2 Plan

I just upgraded my plan to Gigabit x2 plan (2000mbps/300mbps) today and was going thru the speedtest and making sure I was getting what I'm starting to pay for.....well looks like I'm going to need some help to get to where I need to be at as I'm no where closer to 2000mbps speed...

Download speed: 600mbps

Upload speed: 60mbps