Not getting symmetrical speeds

I upgraded to symmetrical 2 Gig and just activated my leased XB10 gateway. My FCC Broadband Facts label confirms my address is active for symmetrical service (2000 Mbps down / 2000 Mbps up), but my active plan in the Xfinity app and the assigned CMTS bootfile are stuck on the legacy 2000/250 profile. Can you please check for any pending activation orders on my account, update the rate codes to X-Class DOCSIS 4.0 FDX, and push the correct symmetrical bootfile to my XB10?