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JMy1
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Expressive Exchange

Regular Contributor

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92 Messages

Sat, Aug 22, 2020 3:00 AM

Not getting giga speeds

Hello

I have the gigabyte package internet and I am now only getting 250 down according to xfinity speed check.  

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JMy1

Regular Contributor

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92 Messages

9 m ago

Should this post be in billing and customer service instead of here ?  I have posted it to the billing and customer service forum so how do I delete this post ?

Again

Expert

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25.5K Messages

9 m ago


@JMy1 wrote:

Should this post be in billing and customer service instead of here ?  I have posted it to the billing and customer service forum so how do I delete this post ?


This is the correct place for you issue.  The duplicate post in Customer Service has been removed.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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