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2 Messages

Friday, April 3rd, 2026 4:05 AM

Not getting full speeds from new Arris S34

I recently did a factory reset of my Arris S34 modem as I am only getting ~950MBS download speeds instead of closer to the 2000 that my plan supports. I also realized that the network cable was plugged into the slower speed port. 

So, with the cable in the correct gig port and the factory reset completed, I am still not breaking 1000 MBS on this modem. 

Any other suggestions?

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27.2K Messages

18 hours ago

... Arris S34 modem ... with the cable in the correct gig port ... I am still not breaking 1000 MBS on this modem. ...

Does the device the modem is connected to have a 2.5 Gbps or faster network card? If it's only a 1 Gbps card, you'll be limited to 940 Mbps or so. 

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