Not getting an IPV4 IP address

I am no longer getting an IPV4 IP address on my modem. I have been with xfinity at this location for 4 years and never had this issue before. I have reset the modem through both the xfinity app, and by unplugging it.

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Responses

EG

Expert

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107.9K Messages

3 years ago

FWIW. I get the same result when using that site. However, every other testing site that I try confirms that I do indeed have both an IPv6 and an IPv4 IP address assigned.

(edited)

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NoNoBadPuppy

Problem Solver

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515 Messages

3 years ago

Thank you for the response. I've been using that site for awhile, and it always showed both IP addy's. I logged into my router and it shows that I am still getting an IPV4 assigned by xfinity. I have no issues connecting to any websites. ipconfig /all shows no anomalies.

EDIT: This link returns a valid response:

https://nordvpn.com/what-is-my-ip/

Thanks again!

(edited)

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EG

Expert

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107.9K Messages

@NoNoBadPuppy

Perhaps that site is now borked for some reason.

I am not a Comcast Employee.
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3 years ago

Andyr1

Gold Problem Solver

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7.9K Messages

3 years ago

For a Windows computer, you can open a command prompt and try these commands:

ping google.com (should normally default to IPv6)

ping -4 google.com (should force IPv4)

ping -6 google.com (should force IPv6)

0

Your Home Network

NoNoBadPuppy

Not getting an IPV4 IP address

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