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Monday, January 27th, 2025 1:57 AM

Not getting 2000mbps hardwired

I have 2000mbps subscription according to my bill but I'm getting around 900mbps down and 300 up. These speed are good but if I'm paying for 2000 I'd like to get the speed I'm paying for. I have a Hitron Coda56 modem and Google Nest Pro WiFi 6 as my router. I think the equipment is more than sufficient to handle these speeds. Wondering if it's required to have an official Xfinity gateway to obtain these speeds?

Contributor

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160 Messages

3 months ago

Your router only supports 1 gig ethernet.

https://store.google.com/product/nest_wifi_pro_specs?hl=en-US

Official Employee

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2K Messages

3 months ago

 

cmil320 Thanks for reaching out! Have you checked the speed to your CODA56 modem, without the router?  

 

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