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Not connecting
I am trying to connect my beedroom TV to my WiFi. I When I go to the network page on my TV my WiFi doesn't pop up. When I enter my network manually it says " unable to establish a network." Has anyone had this problem and fixed it?
EG
Expert
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111.5K Messages
5 years ago
The two WiFi bands have recently been combined into one with the Comcast gateway devices. Some devices get confused and don't know how to see / talk to combined bands.
If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;
https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
Associate the devices with the 2.4 or the 5.0 (whichever one works) band's SSID (broadcast name) and password.
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CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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jav6joev
Gold Problem Solver
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2.2K Messages
5 years ago
Could be your TV is looking for 2.4Ghz WiFi signal and your router/gateway is transmitting a 5Ghz signal, or vice versa.
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