Same problem, tried many ways, called both parties. Each says its the other. At least Brother rep tried to help. Worked fine with Century Link, was simple. Switched to Xfinity, no way to use wireless. We have several wireless devices that will not work with Xfinity. Thermostat, Smart lights, some other WiFi 2 only devices.
Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 3 month old dead thread now being closed.
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EG
Expert
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111.7K Messages
4 years ago
Not much to go on there bud.....
Are you associating it with your home network's current WiFi broadcast name (SSID) and your WiFi network's current password / network security key ?
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user_f1f380
Visitor
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1 Message
4 years ago
Same problem, tried many ways, called both parties. Each says its the other. At least Brother rep tried to help. Worked fine with Century Link, was simple. Switched to Xfinity, no way to use wireless. We have several wireless devices that will not work with Xfinity. Thermostat, Smart lights, some other WiFi 2 only devices.
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