Visitor
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2 Messages
None of my devices recognize my 2.4 band if WiFi
I have to have split bands for certain devices and one night all devices connected to 2.4 band were disconnected and will not recognize the password. I have tried changing the password and factory resetting the router already.
XfinityRay
Official Employee
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3.5K Messages
7 hours ago
Hi there, @user_2llwu1! I understand with the Smart devices, a lot of them need to be connected to the 2.4 GHz network only. Is the 2.4 GHz network still showing separately in the list of WiFi networks? Are you able to get any devices, such as your cell phone to connect to your 2.4 network, or no devices will connect?
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