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user_t5c2mn
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Visitor

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1 Message

Thursday, July 9th, 2026 5:47 AM

No WiFi signal or secure internet

Internet is not working for 5 days - can’t plug direct either without all websites saying insecure 

Question

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Updated 

8 days ago

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XfinityBenjaminM

Official Employee

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3.1K Messages

8 days ago

 

user_t5c2mn Hello! We are sorry to hear that your internet is giving you some trouble. If you have not already done so, please pull the power cable out of your modem for about 30 seconds, and then plug it back in. After it boots back up, if you are still unable to get online, please let us know.

 

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