No wifi connection on Amazon Fire tablet

My tablet keeps saying connection failed. I have four other devices connected and no problems.

My wifi service automatically swithched from 2.4 to 5, and now I can't connect the tablet. What am I doing wrong? I've tried everything. It even tells me (on my phone) that my password for 2.4 is wrong, and it's not.

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user_e7df30

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4 years ago

The answer would be helpful!

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@user_e7df30

The question was asked over a year ago.

Have you tried asking it in the Amazon Fire support forum?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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4 years ago

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Pam88

No wifi connection on Amazon Fire tablet

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