Regular Visitor
•
4 Messages
No white light after rebooting
same, rebooted and different color lights came on during startup sequence but at the end when a solid white light should appear, there is no light. Network wifi works fine. White light was on before I rebooted.
XfinityRaul
Official Employee
•
2.5K Messages
12 hours ago
@johnk54 Thank you for making us aware your modem white light isn't turning on even after rebooting. I would be more than happy to help figure what's going on.
When you say your modem was rebooted, was that done via the Xfinity app or was that a power cycle?
0
0