Visitor

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1 Message

09/06/2026 1:22 AM

No service

We don’t have internet or cable working

Oldest First
Selected Oldest First

Expert

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120.7K Messages

2 days ago

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 

https://www.xfinity.com/support/articles/check-service-outage 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Official Employee

 • 

1.5K Messages

1 hour ago

Hello there user_hv22wm! I know how frustrating it can be to be without service for any amount of time, so I appreciate you dropping by to let us know about the service issues you're facing. Above all we want to get you back online as soon as possible. Has anything changed since creating your post?

 

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