Visitor
•
1 Message
No service
Had a power outage today and since then I have a blinking orange light on modem with no cable or internet connection
Visitor
•
1 Message
Had a power outage today and since then I have a blinking orange light on modem with no cable or internet connection
EG
Expert
•
115K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
0
0
XfinityRay
Official Employee
•
3.5K Messages
3 hours ago
Hi there, @user_iyhaq3! I am sorry to hear that the modem has not come back online but am glad you have power. Have you tried any troubleshooting steps like resetting the modem or checking the signals in the Xfinity app?
0
0