Visitor
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23 Messages
No Service After Modem Reboot and Area Upgrade
Early in the morning there was schedule maintenance and I was hoping for an and upgrade of our 1200/35 to 1200/200. Checked today and the site shows 1200/200 is my new service level. Speed tests show I'm still getting 35. So I decide to reboot my modem and router. Now my modem is not connecting to the internet and showing the following errors.
| Time Not Established | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=<redacted>;CMTS-MAC=<redacted>;CM-QOS=1.1;CM-VER=3.1; | |||
| Time Not Established | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<redacted>;CMTS-MAC=<redacted>;CM-QOS=1.1;CM-VER=3.1; | |||
| Time Not Established | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<redacted>;CMTS-MAC=<redacted>;CM-QOS=1.1;CM-VER=3.1; | |||
| Time Not Established | Notice (6) | Honoring MDD; IP provisioning mode = IPv6 | |||
| 19:16:06 Mon Jun 12 2023 |
Notice (6) | DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=<redacted>;CMTS-MAC=<redacted>;CM-QOS=1.1;CM-VER=3.1; | |||
| 19:16:13 Mon Jun 12 2023 |
Critical (3) | UCD invalid or channel unusable;CM-MAC=<redacted>;CMTS-MAC=<redacted>;CM-QOS=1.1;CM-VER=3.1; | |||
Modem Info
Flyinace2000
Visitor
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23 Messages
1 year ago
Fixed the exposed MAC address
2
0