No Ranging Response received - T3 time-out

Question

Hi,

My Internt connection is dropping intermittently but comes back within a min. Tried rebooting the modem through online and Manual.

Here is the upstream and downstream data from my modem - arris surfboard sb8200 .

Downstream channel data -

Channel ID	Lock Status	Modulation	Frequency	Power	SNR/MER	Corrected	Uncorrectables
5	Locked	QAM256	507000000 Hz	-3.4 dBmV	40.9 dB	0	0
2	Locked	QAM256	483000000 Hz	-3.1 dBmV	41.1 dB	0	0
3	Locked	QAM256	489000000 Hz	-4.3 dBmV	40.6 dB	0	0
4	Locked	QAM256	495000000 Hz	-4.4 dBmV	40.6 dB	0	0
6	Locked	QAM256	513000000 Hz	-3.7 dBmV	40.9 dB	0	0
7	Locked	QAM256	519000000 Hz	-5.0 dBmV	40.3 dB	0	0
8	Locked	QAM256	525000000 Hz	-4.4 dBmV	40.5 dB	0	0
9	Locked	QAM256	531000000 Hz	-3.7 dBmV	40.7 dB	0	0
10	Locked	QAM256	537000000 Hz	-4.4 dBmV	40.3 dB	0	0
11	Locked	QAM256	543000000 Hz	-4.8 dBmV	40.4 dB	0	0
12	Locked	QAM256	549000000 Hz	-4.3 dBmV	40.6 dB	0	0
13	Locked	QAM256	555000000 Hz	-3.8 dBmV	40.6 dB	0	0
14	Locked	QAM256	561000000 Hz	-3.2 dBmV	40.9 dB	0	0
15	Locked	QAM256	567000000 Hz	-4.4 dBmV	40.2 dB	0	0
16	Locked	QAM256	573000000 Hz	-4.4 dBmV	40.2 dB	0	0
17	Locked	QAM256	579000000 Hz	-3.4 dBmV	40.5 dB	0	0
18	Locked	QAM256	585000000 Hz	-3.8 dBmV	40.4 dB	0	0
19	Locked	QAM256	591000000 Hz	-5.1 dBmV	39.7 dB	0	0
20	Locked	QAM256	597000000 Hz	-5.1 dBmV	39.5 dB	0	0
21	Locked	QAM256	603000000 Hz	-5.0 dBmV	39.5 dB	0	0
22	Locked	QAM256	609000000 Hz	-5.4 dBmV	39.3 dB	0	0
23	Locked	QAM256	615000000 Hz	-6.6 dBmV	38.7 dB	0	0
24	Locked	QAM256	621000000 Hz	-7.1 dBmV	38.3 dB	0	0
25	Locked	QAM256	627000000 Hz	-6.1 dBmV	38.6 dB	0	0
26	Locked	QAM256	633000000 Hz	-5.4 dBmV	39.0 dB	0	0
27	Locked	QAM256	639000000 Hz	-7.0 dBmV	38.2 dB	0	0
28	Locked	QAM256	645000000 Hz	-7.2 dBmV	37.9 dB	0	0
29	Locked	QAM256	651000000 Hz	-6.5 dBmV	38.3 dB	0	0
30	Locked	QAM256	657000000 Hz	-6.8 dBmV	38.1 dB	0	0
32	Locked	QAM256	663000000 Hz	-7.3 dBmV	37.9 dB	0	0
33	Locked	QAM256	669000000 Hz	-8.6 dBmV	37.1 dB	1	0
37	Locked	Other	722000000 Hz	-7.2 dBmV	36.0 dB	630357030	0

Upstream channel stream -

Channel	Channel ID	Lock Status	US Channel Type	Frequency	Width	Power
1	2	Locked	SC-QAM Upstream	29200000 Hz	6400000 Hz	47.0 dBmV
2	5	Locked	SC-QAM Upstream	40400000 Hz	3200000 Hz	47.0 dBmV
3	4	Locked	SC-QAM Upstream	16400000 Hz	6400000 Hz	44.0 dBmV
4	3	Locked	SC-QAM Upstream	22800000 Hz	6400000 Hz	46.0 dBmV
5	1	Locked	SC-QAM Upstream	35600000 Hz	6400000 Hz	47.0 dBmV

ANy details or help appreciated

bkadali · Answer

Downstream data - Channel IDLock StatusModulationFrequencyPowerSNR/MERCorrectedUncorrectables5LockedQAM256507000000 Hz-3.4 dBmV40.9 dB002LockedQAM256483000000 Hz-3.2 dBmV41.1 dB003LockedQAM256489000000 Hz-4.4 dBmV40.6 dB004LockedQAM256495000000 Hz-4.4 dBmV40.4 dB006LockedQAM256513000000 Hz-3.8 dBmV40.9 dB007LockedQAM256519000000 Hz-5.0 dBmV40.2 dB008LockedQAM256525000000 Hz-4.4 dBmV40.5 dB009LockedQAM256531000000 Hz-3.7 dBmV40.8 dB0010LockedQAM256537000000 Hz-4.4 dBmV40.3 dB0011LockedQAM256543000000 Hz-4.7 dBmV40.3 dB0012LockedQAM256549000000 Hz-4.2 dBmV40.6 dB0013LockedQAM256555000000 Hz-3.8 dBmV40.6 dB0014LockedQAM256561000000 Hz-3.1 dBmV40.8 dB0015LockedQAM256567000000 Hz-4.3 dBmV40.2 dB0016LockedQAM256573000000 Hz-4.3 dBmV40.2 dB0017LockedQAM256579000000 Hz-3.3 dBmV40.6 dB0018LockedQAM256585000000 Hz-3.7 dBmV40.4 dB0019LockedQAM256591000000 Hz-5.0 dBmV39.7 dB0020LockedQAM256597000000 Hz-4.9 dBmV39.6 dB0021LockedQAM256603000000 Hz-4.9 dBmV39.6 dB0022LockedQAM256609000000 Hz-5.3 dBmV39.4 dB0023LockedQAM256615000000 Hz-6.5 dBmV38.7 dB0024LockedQAM256621000000 Hz-7.0 dBmV38.2 dB0025LockedQAM256627000000 Hz-6.1 dBmV38.7 dB0026LockedQAM256633000000 Hz-5.4 dBmV39.0 dB0027LockedQAM256639000000 Hz-7.0 dBmV38.1 dB0028LockedQAM256645000000 Hz-7.3 dBmV38.0 dB0029LockedQAM256651000000 Hz-6.6 dBmV38.2 dB0030LockedQAM256657000000 Hz-6.9 dBmV38.1 dB0032LockedQAM256663000000 Hz-7.4 dBmV37.8 dB0033LockedQAM256669000000 Hz-8.7 dBmV37.2 dB0037LockedOther722000000 Hz-7.2 dBmV36.0 dB4032134970

bkadali · Answer

NA

Your Home Network

bkadali

No Ranging Response received - T3 time-out

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bkadali

bkadali

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